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Total Account Protection

We help you stay protected ... every minute of every day you’re a member. Here’s how:

Electronic Documents
Receive online statements to help reduce fraud and mail theft.
Smart Alerts
Get instant alerts sent to your email address, PDA or mobile device.
Identity Theft Center
Learn how to reduce your risk of identity theft.
Federal Deposit Insurance
All deposits are insured to at least $250,000 by the NCUA.

 

Account Protection Loans Banking1
Fraud Protection1

$0 Liability unauthorized use (credit card, transfers, letter checks)

Visa's Zero Liability policy is our guarantee that you won’t be held responsible for fraudulent charges made with your card or account information.2

$0 liability for unauthorized use (ATM, debit, transfer, bill pay)
Payment Protection Don’t miss a loan payment with automatic transfers. Use online bill pay to get your bills paid on time.
Privacy Protection

We offer complete privacy protection of our members. We will not sell member information to third-parties or marketers. Read our privacy statement for details.

1UMe will cover any loss that results from the unauthorized use of our banking or lending services. To help us mitigate loss to the credit union, please review all Smart Alerts and account statements. If you notice unauthorized activity, please report it immediately to 818) 238.2900.

2 Covers U.S.-issued cards only. Does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Individual provisional credit amounts are provided on a provisional basis and may be withheld, delayed, limited, or rescinded by your issuer based on factors such as gross negligence or fraud, delay in reporting unauthorized use, investigation and verification of claim and account standing and history. You must notify your financial institution immediately of any unauthorized use. Transaction at issue must be posted to your account before provisional credit may be issued. For specific restrictions, limitations and other details, please consult your issuer.

Report an Online Security Problem

If you believe you are a victim of identity theft or fraud, or if you have received a fraudulent email that appears to use UMe’s logo, please contact our security team at onlinesecurity@burbankfcu.org or call 818) 238.2900.

For lost or stolen ATM/Debit Cards, call 800) 682.6075, or call the credit union directly at 818) 238.2900.

 

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Safety and SecurityUMe Federal Credit Union offers you
Total Account Protection
SavingsYour savings federally insured to at least $250,000 and backed
by the full faith and credit of the United States Government.
National Credit Union Administration, a U.S. Government Agency
Equal Housing
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