CCPA Disclosures
Important Privacy Information
At UMe, we strive to create transparency with our policies and work hard to protect your privacy. During the course of business, personal information is gathered in order to consider applications for products and services, service accounts, and process transactions you request. The information we collect is protected by various federal and state laws including the California Consumer Privacy Act (CCPA). To take a look at our full Privacy Policy, click here.
Your Rights Under CCPA
The CCPA gives California residents additional control over their information including the power to request access to the personal information we have on file for you, the power to request we delete that information, the right to opt-out of the option to share your information, and other related rights.
- A “Request to Know” provides access to what pieces of personal information we collect about you, including:
- What information we currently have stored
- The sources of the information collected
- Our purpose for collecting the information
- Any third parties with whom we share your information
- A “Request to Delete” allows you to ask that information we hold on file about you be deleted. Note that not all information is eligible for deletion, including information that we are required to maintain under another state or federal law.
- You can submit a request to opt-out of the option to sharing your personal information. The sharing of information at UMe is governed by the California Financial Information Privacy Act, another state law protecting your privacy rights.
- You have the right not to be discriminated against for exercising your rights under the CCPA.
- You have the right to have a legally authorized and verifiable authorized agent, such a power of attorney, make requests on your behalf.
Personal Information - Collection and Sharing Summary Table
The specific types of Personal Information covered under CCPA that we collect, use, and disclose will vary based on our relationship and interactions with you. UMe shares limited individual information with a joint marketing partner to offer insurance products.
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Individual Information
Individual Information
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Financial Details
Financial Details
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Technology Data
Technology Data
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Bio Metric Data
Bio Metric Data
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Mobile App Data
Mobile App Data
Examples of information collected
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Individual Information
Name, address, email, identification, and date of birth
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Financial Details
Account numbers, debit/credit card numbers, check numbers, transaction details, and account balances
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Technology Data
Geographic coordinates, IP address, cookies, user IDs, in-session digital banking activity, and similar data gathered when accessing our products and services digitally
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Bio Metric Data
Such as visual information on a security camera in a branch or at an ATM
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Mobile App Data
Geolocation-based data, user IDs, and in-session digital banking activity. If enabled, our Mobile App may collect this information even when the app is closed or not in use
How do we use it?
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Individual Information
For everyday business purposes including maintaining your account(s), processing your transactions, and offering financial products and services to you
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Financial Details
For everyday business purposes including maintaining your account(s), processing your transactions, and reporting to credit bureaus
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Technology Data
This helps us deliver a customized banking experience and provide you important communications and promotional offers through push notifications
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Bio Metric Data
The use of cameras and security protocols are designed to ensure safety
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Mobile App Data
To provide you a customized banking experience. Geolocation-based data is also used to assist you with locating the nearest UMe ATM or branch through the Mobile App
Do we share?
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Individual Information
Yes. UMe shares limited individual information with a joint marketing partner to offer insurance products
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Financial Details
No
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Technology Data
No
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Bio Metric Data
No
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Mobile App Data
No. You may also disable or adjust the Location Services at any time through your mobile device’s settings
How We Use Your Personal Information
All information we gather, regardless of the source, is treated with the same security and confidentiality standards we afford all sensitive information. Information you provide or that is gathered during our interactions with you, whether in person, on the phone, or on the web, may be used for the following purposes:
- Maintain and service your account(s)
- To communicate with you about your account(s)
- Facilitate a transaction you request
- To offer UMe financial products and services to you
- To maintain your account(s) privacy and security
- To comply to applicable state and federal laws
- To provide you with online and mobile device services
- To customize your experience when accessing products and services digitally
Information Sharing
UMe shares your information with partner vendors and companies to maintain and service your account(s) (such as our online banking provider) and facilitate transactions you request (such as card processors). We do not share or sell your personally identifiable information to any third parties outside of a joint marketing agreement, and we have not done so in the last 12 months. We may also share information when legally required to do so (such as a subpoena or levy).
How To Make A Request
If you are a California resident or an authorized agent of a California resident, you may make a request to know what personal information we have on file about you and you can request we delete your personal information. Note, we may require proof of consumer consent if the request is being made by an authorized agent.
- Submit a request by calling us at (818) 238-2900
- Mail anotarized request form to:
UMe Credit Union
Attn: Compliance Department
P.O. Box 7767
Burbank, CA 91510-7767.
How to Opt-Out
You can submit a request to opt-out of the sharing of your personal information. The sharing of information at UMe is governed by the California Financial Information Privacy Act, another state law protecting your privacy rights. You can opt-out of information sharing by following the instructions on our Privacy Policy.
To opt-out of digital information tracking and sharing, please click Block Personal Tracking and your preference will be recognized by our website. Please note that you will need to opt-out with each computer and browser used depending on your personal privacy settings. UMe reserves the right to make changes to this notice at any time without prior notice.