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Contact us

3000 W. Magnolia Blvd.
Burbank, CA 91505

(818) 238-2900

Fax Number
(818) 238-2930


This email is for general inquiries, only. Please do not send any personal or account-specific information using this email link. NOTE: You may send a secure email by logging in to UMe online banking, clicking the envelope icon and using the secure email method provided.


You can find us at:
3000 W Magnolia Blvd Burbank, CA 91505
We're nearly impossible to miss. Just look for the happiest-looking building on Magnolia Blvd! We promise to be just as happy inside, too! When you come visit us, you can rest assured that your safety is our number one priority. We are taking all safety precautions to keep U + Me safe, that’s the UMe way!

UMe Lobby Hours

Mondays - Fridays: 9am - 5pm

UMe Call Center Hours

Mondays - Thursdays: 9am - 5pm
Fridays: 9am - 6pm

UMe Lite: Extended Call Center Hours

(limited capabilities such as balance inquiries and loan payments)
Mon.- Thurs.: 7am - 9am & 5pm - 8pm
Fridays: 7am - 9am & 6pm - 8pm
Saturdays: 9am - 1pm

You can also bank online at our website, or through our mobile app, 24/7.

While our lobby hours are reduced, remember that we’re still here for you. Stay healthy, UMe-verse. U matter to Me!

Mailing Address
P.O. Box 7767
Burbank, CA 91510-7767

24-Hour Lending Center
(818) 238-2900 x1

Report a Lost or Stolen Visa Credit or Debit Card
US: (888) 241-2510
International: (909) 941-1398

bank on UMe
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