JavaScript must be turned on in order for this site to display properly


Contact information

If you believe that your card, account number, PIN or any combination of the three has been lost, stolen or compromised, please call the credit union immediately:

US: (888) 241-2510
International: (909) 941-1398

The sooner we know your card is out of your possession, the sooner we can keep you and your account safe! If you need a replacement card, we can issue you one immediately at the credit union.

To contact the fraud departments at the three major credit bureaus:

Trans Union
(800) 680-7289
P.O. Box 740241 Atlanta, GA 30374-0241

(800) 525-6285
P.O. Box 9532 Allen, TX 75031

(888) 397-3742
P.O. Box 6790 Fullerton, CA 92834-6790

Inform any one of the above agencies that you are a victim of identity fraud, and request that a “fraud alert” be place in your file. The fraud alert requests creditors to contact you before opening any new accounts or making any changes. Once the credit bureau confirms your fraud alert, the other two credit bureaus will be automatically notified.

To file an identity theft complaint:

Federal Trade Commission (FTC)
Identity Theft Clearinghouse
600 Pennsylvania Avenue NW, Washington D.C. 20580

To report stolen checks or fraudulent bank accounts:

Telecheck: (800) 710-9898
Certegy: (800) 437-5120
SCAN: (800) 262-7771

To report Social Security fraud:

Social Security Administration’s Fraud Hotline
P.O. Box 17768, Baltimore, MD 21235
(800) 269-0271

bank on UMe
Back To Top