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Total account protection

We help you stay protected... every minute of every day you’re a member. Here’s how:

eDocsElectronic Documents
Receive online statements to help reduce fraud and mail theft.

Image Alert

Smart Alerts
Get instant alerts sent to your email, PDA or mobile device.

ID Theft

Identity Theft Center
Learn how to reduce your risk of identity theft.


Federal Deposit Insurance
All deposits are insured to at least $250,000 by the NCUA.

Account Protection



Fraud Protection*

$0 Liability unauthorized use (credit card, transfers, letter checks)

Visa's Zero Liability policy is our guarantee that you won’t be held responsible for fraudulent charges made with your card or account information.**

$0 liability for unauthorized use (ATM, debit, transfer, bill pay)

Payment Protection

Stress less with automatic transfers, and never miss a loan payment.

Forget checks! With online bill pay, you can pay your bills from your computer or with our app.

Privacy Protection

We offer complete privacy protection of our members. We will not sell member information to third-parties or marketers. Read our privacy statement for details.

*UMe will cover any loss that results from the unauthorized use of our banking or lending services. To help us mitigate loss to the credit union, please review all Smart Alerts and account statements. If you notice unauthorized activity, please report it immediately to (818) 238-2900.

**Covers U.S.-issued cards only. Does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Individual provisional credit amounts are provided on a provisional basis and may be withheld, delayed, limited, or rescinded by your issuer based on factors such as gross negligence or fraud, delay in reporting unauthorized use, investigation and verification of claim and account standing and history. You must notify your financial institution immediately of any unauthorized use. Transaction at issue must be posted to your account before provisional credit may be issued. For specific restrictions, limitations and other details, please consult your issuer.

report an online security problem >

If you believe you are a victim of identity theft or fraud, or if you have received a fraudulent email that appears to use UMe’s logo, please contact our security team at or call (818) 238-2900.

For lost or stolen ATM/Debit Cards, call (888) 297-3416 for domestic inquiries, (206) 389-5200 for international inquiries or call the credit union directly at (818) 238-2900.

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