We’re excited to announce that the UMe branch is now open for regular walk-in visits, with no appointment needed! Starting today (April 26, 2021), the UMe lobby will resume walk-in visits from 9am to 5pm, Monday through Friday. Oh how we’ve missed U!
Below are a few safety precautions that we ask you to follow, in order to make your banking experience at UMe a safe one.
Everyone’s safety remains our top priority. That’s why we are requiring all members and employees to continue to wear a face-covering while visiting the branch. (Remember, face masks should be worn over the nose and mouth, for them to be effective.) We have some U matter to Me at UMe masks that are available for you, if you’d like (while supplies last, one per member).
NOTE: You may be asked to remove your mask briefly for security and/or identification purposes.
Enter & Exit on your Right
When you arrive at UMe, please enter through the set of doors on your right. These will be the set of doors that are closest to the parking lot. Follow the floor decals and signage to the teller line or to the concierge desk to check-in. When leaving the branch, please exit through the set of doors closest to our ATMs (those will be the doors on your right). The right doors to use will always be the doors on your right, whichever direction you’re going. Easy to remember, right!?
Our capacity is limited, so overflow guests will be asked to stand in line along the side of our building closest to the main parking lot. A UMe Team Member will direct traffic, if need be.
Throughout our building, there will be hand sanitizer stations for you to use, if you would like. We have installed plexiglass hygiene shields at the Teller stations, Personal Banker desks, and Concierge desks, to help reduce potential exposure. Additionally, we are continuing to enforce strict sanitizing protocols throughout the building and property.
We kindly ask that if you are feeling any symptoms of illness at all, please don’t come in. In those cases, we will do everything we can to assist you over the phone. Even if it’s for a service that we don’t typically do over the phone, we will do our best to accommodate you.
We’ll See U Soon!
Thank you for your patience and understanding as we make every effort to continue to serve you with the best possible experience while maintaining respect for the directives for safety provided by the experts. As the world evolves, we will make updates to how we operate and we will communicate those changes to you as quickly as we make them.
UMe will remain vigilant in our attention to your safety. Please continue to be safe. We’ve missed you. U really do matter to Me (all of us) at UMe!